Terms of Service

The service

FamilyStory uses AI to write personalized bedtime stories, with illustrations and narration, from the family information you provide. Stories are made automatically and can contain mistakes; they are meant for enjoyment, not as a factual record. Please read a story before sharing it with your children.

Accounts

You must be at least 18. Keep your password secret; you are responsible for activity in your account. Tell us at info@nubri.co if you suspect unauthorised access.

Your content

You keep all rights in the family information, photos and letters you provide. You allow us to process them only to make your stories. Only upload what you may share, and don't use another person's likeness or details without their consent.

Acceptable use

• Don't use FamilyStory to make unlawful, harmful or abusive content.
• Don't share publicly anything that reveals sensitive information about a child or anyone else without consent.
• Don't disrupt, overload or reverse-engineer the service, or get around the plans' limits, for example with several free accounts.

Plans and payment

• Free: 3 stories once you confirm your email address. The allowance belongs to your email inbox, not to an account.
• Family Plan ($9 a month): 30 stories a month; a 10-minute story counts as 2 and a 15-minute one as 3.
• A story that fails isn't counted.

Payments are handled by Stripe. The Family Plan renews monthly until cancelled in the billing portal; cancelling takes effect at the end of the paid month. Fees already paid are not refunded, except under the right of withdrawal below or where the law requires it.

Availability and changes

We work to keep FamilyStory available but cannot promise it will be uninterrupted. We may change the service and these terms; if a change matters to you, we will tell you in advance by email.

Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the damage typical and foreseeable for this kind of contract. Liability under the Product Liability Act is not affected.

Ending the contract

You can delete your account on your profile page at any time; that also cancels a Family Plan. We may suspend accounts that break these terms, after a warning unless the breach is serious.

Right of withdrawal

If you are a consumer, you can withdraw from a paid contract (a subscription, a plan or a credit purchase) within 14 days without giving a reason. The 14 days start on the day the contract is concluded.

To withdraw, tell us before the period ends with a clear statement: an email to info@nubri.co is enough, or a letter to Nubri GmbH, Liebenowzeile 22, 12167 Berlin, Germany. You can use the model form below, but you don't have to.

If you withdraw, we refund all payments we received for that contract within 14 days of receiving your notice, using the payment method you used, at no cost to you. At checkout you ask us to start the service straight away; so you pay a proportionate amount for what we provided until your notice: for a subscription, the share of the billing period that had passed; for credits, the credits you used.

Model withdrawal form: To Nubri GmbH, Liebenowzeile 22, 12167 Berlin, Germany, info@nubri.co: I hereby withdraw from my contract for the following service: [product and plan]. Ordered on: [date]. Name: [name]. Email address of the account: [email]. Date: [date].

Law

German law applies, without prejudice to mandatory consumer protection rules of the country where you live. The courts of Berlin have jurisdiction where the law allows it.

Contact

Questions about these terms: info@nubri.co.